h&m | e-commerce campaign development

brief.

As a Brand Experience Specialist at H&M, I supported the creation and execution of high-volume, multi-channel digital campaigns across the fashion, beauty, and home categories. The goal was to drive online conversion, strengthen category storytelling, and deliver a cohesive brand experience across all touchpoints.

strategy + execution.

My work included analyzing competitor positioning and category trends, optimizing ad copy and promotional messaging, writing targeted web/email/social content for segmented audiences, and ensuring clarity, consistency, and strong brand identity across channels.

results.

The campaigns I supported consistently delivered high engagement and rapid product sell-through, with featured collections selling out within 1–3 days of launch.

I created strategic messaging for several high-profile product launches and limited-edition collections. Below are a few standout campaigns targeting the French-Canadian market:

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S/S 2019 | Premium Collection

For this campaign, I highlighted the collection’s distinctive use of innovative, premium materials and elevated design details to position it as a limited-edition, fashion-forward release. My messaging strategy emphasized craftsmanship, exclusivity, and storytelling around the collection’s unique textures and fabric origins to capture audience interest and drive conversion.

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